Poko Pano Policies

Shipping

Poko Pano makes every effort to ship all orders within 24 hours of purchase Monday through Friday, after verifying credit card authenticity.

Domestic Shipping: UPS Ground, UPS 2nd Day Air, UPS Next Day, USPS Priority & Express Mail

We are subject to UPS and USPS standards, regulations, and delivery limitations. UPS will not ship to P.O. Boxes. USPS Priority mail usually delivers in 3-5 business days. There is an additional charge to insure packages.

International Shipping: USPS Priority and Express Mail

All of Poko Pano's international orders are shipped through USPS Priority (10 business days) or Express Mail (5 business days). To get a shipping quote for your order, add your item to the shopping cart and click 'get shipping quote' and it will provide you with an accurate price. All prices include insurance for the value of the item.

International customers and customers with international billing addresses may be asked to fax or email us LEGIBLE copies of their identification and/or credit card after their order is placed. This is a security measure we need to take in order to verify billing addresses with international banks and avoid fraudulent purchases. The billing information will be shredded after the verification process.

Please Note: International customers are responsible for any additional taxes and duties. Poko Pano is not responsible for any fees charged by customs. Please contact your local customs department for any questions regarding additional fees before placing your order.

Poko Pano reserves the right to deny shipment to any customer.

Returns

Returns MUST be postmarked within 15 days of receipt.

Returns should be sent to:
Poko Pano

20309 Gramercy Place, Suite F
Torrance, CA 90501

All items must be returned in the same condition as they were sent...unwashed, unworn and with the original tags affixed.

Although we check all merchandise for defects and damage prior to shipment, it is the buyers responsibility to check the product upon arrival to make sure it is free of any defects.

Any return that does not meet the above criteria will be sent back to the customer; by law we cannot accept worn bathing suits.

Poko Pano return and exchange policies are subject to change without notice.

We do not accept worn or dirty merchandise.

Exchanges

Exchanges MUST be postmarked within 15 days of receipt.

Please fill out the return and exchange form included in your order with what you would like to exchange.

All exchanges will be shipped via USPS Priority Mail (3-5 day domestic delivery) at Poko Pano's expense.

International exchanges will be shipped USPS Priority Mail and handled on a case by case basis.

All 'SALE' items are 'Final Sale' and can only be exchanged for a different size, different item or store credit.

Please follow the instructions on the return and exchange form enclosed with your order so we may process your return in a timely manner. We suggest you send your return by registered or insured mail since Poko Pano is not responsible for items lost or damaged while shipping. Include the return and exchange form and a copy of the invoice.

All requests will be processed after our returns department inspects and verifies the condition of the item. Return credits take approximately 5-7 business days
to process upon receipt of the item. Returns are processed in the order they are received.

*Shipping charges are non refundable

Privacy

Your privacy is important to us. We collect purchaser information in an effort to improve your experience on pokopanoswim.com, and to periodically communicate with you about our products and special offers. We do not sell, rent or otherwise provide your personal information to third parties for use of any kind.

Terms & Conditions of Use for pokopanoswim.com

Important Legal Information

Please review the following terms and conditions that govern your use and purchase of product from pokopanoswim.com. Your use of this Site constitutes your agreement to follow and be bound by the Terms & Conditions of Use.

Overall
Seaside Brands, Inc, its' subsidiary Poko Pano, and pokopanoswim.com (hereafter Poko Pano) reserves the right, at any time, to modify, alter or update these Terms & Conditions of Use. Poko Pano and all of its materials, including, but not limited to, its software or HTML code, scripts, text, artwork, photographs, images, video, and audio (collectively, Materials) are protected by copyright laws and other U.S. and international laws and treaties. All Materials are provided by Poko Pano, as a service to its current and prospective customers and may be viewed only for personal informational and product ordering purposes. No right, title or interest in our Materials is conveyed to you, nor can they be used outside this website. This is a limited license, not a transfer of title of our Materials and such license is subject to the following restrictions: (1) you may not copy, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works, from, sell, license or otherwise exploit this site of any of its Materials without prior written permission from Poko Pano; (2) you may not access or use this Web Site for any competitive or commercial purpose. Any unauthorized copying, alteration, distribution, transmission, performance display, or any other use of these Materials is prohibited. Poko Pano may revoke this limited license at any time for any or no reason. All rights not expressly granted are reserved by Poko Pano. Failure to comply with these Terms of Use will be prosecuted to the fullest extent of the law.

Comments and Feedback
Your comments and feedback regarding this site and our products and services are welcomed. We do not accept confidential or proprietary information. All comments, feedback or other submissions to pokopanoswim.com are the express property of Seaside Brands, Inc., its' subsidiary Poko Pano and pokopanoswim.com (hereafter Poko Pano). The disclosure, submission or offer of any feedback or comments will constitute assignment to Poko Pano all worldwide rights, titles, interest and goodwill without compensation.

Limits of Liability
All content, product and services are provided on an 'as is' basis. Seaside Brands, Inc, its' subsidiary, Poko Pano and pokopanoswim.com (hereafter Poko Pano) disclaims all warranties of any kind, either express or implied, including without limitation, implied warranties of merchantability and fitness for any particular purpose. Poko Pano does not warrant that your use of this site will be uninterrupted or error free. Although Poko Pano strives to provide accurate and complete information, it does not warrant or make any representations regarding the accuracy or reliability of information on this Site. Your use of this Site is at your own risk. Poko Pano nor its affiliated or related entities shall be liable to any person or entity for any direct or indirect loss, damage (whether actual, consequential, punitive, special or otherwise), injury, claim, or liability of any kind or character whatsoever based upon or resulting from your use or inability to use this Site, or any information or materials provided on the Site. Poko Pano is not liable for any defamatory or offensive or illegal conduct of any user. If you are dissatisfied with the Site or any Materials on the Site, or with any of Poko Pano's Terms of Use, your sole and exclusive remedy is to discontinue using this Site. You agree to indemnify, defend and hold harmless Poko Pano, its officers, directors, employees, agents, distributors and vendors from and against any and all third party claims, demands, liabilities, costs or expenses, including reasonable attorney's fees resulting or arising out of your breach of any of these Terms of Use.

Seaside Brands Inc is the exclusive distributor and licensee of Poko Pano and owns and operates this site.

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