Poko Pano makes every effort to ship all orders within 48 hours of purchase Monday through Friday, after verifying credit card authenticity.
We ship using UPS Ground, UPS 2nd Day Air, Priority and Express Mail. We are subject to UPS and USPS standards, regulations, and delivery limitations.  UPS will not ship to P.O. Boxes and an additional charge will apply for Saturday delivery (please contact us for charges).  Shipping charges are based upon UPS and USPS rates plus our handling fee.

International Orders: 
All of Poko Pano's international orders are shipped through UPS or USPS.  International customers and customers with international billing addresses may be asked to fax us LEGIBLE copies of their identification and credit card after their order is placed.  Copies should be faxed to:  310.379.2297.  If you do not have access to a fax machine, you may also email us scanned copies of the images.  Feel free to block a couple of the numbers on the credit card for security purposes.  This is a security measure we need to take in order to verify billing addresses and avoid fraudulent purchases.  The billing information will be shredded after the verification process.

Please Note:  International customers are responsible for any additional taxes and duties.  Poko Pano is not responsible for any fees charged by customs.  Please contact your local customs department for any questions regarding additional fees before placing your order on www.pokopanoswim.com.

Poko Pano reserves the right to deny shipment to any international customer.

*International small falt-rate boxes and envelopes from USPS, do not have a corresponding tracking number and go through regular mail, therefore do not have an exact delivery date.